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Reviews

Casper Mattress Review: The Brand That Has Mattresses For All

casper original mattress
  • Casper mattress materials: Foam, springs
  • Organic: No
  • Risk-free trial period: 100-night trial
  • Warranty: 10-year limited warranty
  • Casper mattress shipping and returns: free shipping and returns (extra fees are applied to Hawaii and Alaska)
  • Who will love it: people looking for quality foam or hybrid mattresses, sleepers looking for extra zoned support, those who want to find a temperature neutral mattress, people who want to have a medium-firm bed
  • Who won’t love it: hot sleepers, people looking for an all-natural mattress
casper mattress original

Currently, Casper produces a really wide range of products from 4 types of mattresses to bedding and accessories. Simply put, you can visit the online store and buy whatever you need for your bedroom. But are these products good enough and cost-effective? Does the company offer the warranty, and how can it be voided? What do people say about these mattresses? Is there at least one mattress that will work for you? Keep reading — you will find all the answers in our Casper mattress review.

Casper company details 

  • Owner: Philip Krim
  • Awards: Best Soft Mattress, Best Mattress for Kids, Best Memory Foam Mattress, Best Comfortable Mattress according to SleepFoundation, Best Mattress for Sex, Best Mattress for Couples, Best Bed In A Box according to SleepAdvisor
  • Other items the brand produces: pillows, bed frames, bedding (sheets, pillowcases, duvets, blanket, protector, topper), accessories and gifts, bundles

What to expect from Casper mattresses: is it worthy of consideration? 

What about Casper policies? Like many other companies on the market, Casper offers a 100-night trial and provides a 10-year warranty. It also offers free shipping and returns in all states besides Hawaii and Alaska (if you live there, extra fees will be charged). Many financing options are offered for those who want to have a Casper mattress as soon as possible. The company also offers In-Home Delivery and Setup in 48 states and some parts of Canada.

casper mattress brand

Quick overview of Casper mattress: warranty, weight limit, layers

Mattress nameAboutWeight limitWarrantyPrice for Queen size
Casper Original

Versatile mattress designed for all types of sleepers that provides great zoned support

No weight limit

The warranty covers manufacturing defects, visible indentation (more than 1 inch) that’s not associated with an indentation or sag, a physical flaw that causes splitting or cracking.

The warranty will be voided if:

  • The mattress was abused or damaged by an owner
  • The mattress was purchased from unauthorized retailers
  • The complaint is about normal increase of softness that doesn’t affect pressure-relieving qualities

$1,095 for the all-foam mattress, $1,295 for the hybrid

Wave Hybrid Mattress

Medium hybrid with an accommodating neutral feel great for all types of sleepers

No weight limit

The same for all Casper mattresses

$2,695

Nova Hybrid Mattress

Soft and very comfortable mattress perfect for side sleepers

No weight limit

The same for all Casper mattresses

$2,095

Element Mattress

2-layer all-foam mattress good enough for adults and just perfect for kids room and guest room

No weight limit

The same for all Casper mattresses

$595

Casper negative reviews

What about negative feedback? Like any other company, Casper has negative reviews, too. Some customers note that their mattresses still trap some heat. Some say that their mattress is not flippable, and it wears up too soon. There is a customer who noted that the center of the mattress sank and some buyers said that the foam compressed and formed a hump in the center of the bed (these are pretty rare cases, though). Many users who wrote negative reviews claimed that the mattress was way too firm and uncomfortable, and we’d like to emphasize that no company can guarantee that the mattress will be perfect for you personally. That’s why you should test it at least for a month and return it.

casper mattress unpacked

Koala’s wrapping up

So, Casper offers 4 mattresses: all-foam or hybrid original mattress, 2 lux hybrids, and one budget mattress. Are these beds good enough? Generally speaking, yes, they are, but they will feel just right only if you choose them carefully, considering your sleeping position, weight, and other important criteria. Does Casper have products for all? Yes, it does. Obviously, the company provides a standard warranty and has standard shipping and return policy — it doesn’t offer anything extraordinary, and these are not the most durable options on the market, but most Casper products are still good value for money

Casper mattresses don’t suit you? Check out these

Though Casper offers a wide range of products, you may want to find a cheaper/pricier/softer/firmer/more natural mattress to your taste. We recommend taking a look at the following brands:

  • Saatva — luxury mattresses for reasonable prices
  • Puffy — three foam and hybrid mattresses for all types of sleepers
  • DreamCloud — great hybrids: an affordable and a luxury one
  • Helix — six versatile breathable mattresses for all types of sleepers + a decent organic mattress

FAQ

How to return a Casper mattress?

Contact the support and say that you want to return your mattress. Note that items can be returned without the original box. Buyers can return up to 2 items of the same type. Casper has its return centers, so if you purchased smaller items and want to return them, too, you can do it right in the center.

Where is Casper mattress made?

Casper is made worldwide — fabrics are made in North Carolina, the film — in Taiwan, labels — in China — packing — in South California.

Do you need a box spring with a Casper mattress?

No, you don’t have to use it with any of the Casper mattresses.

Where can I buy a Casper mattress?

You can buy it in Casper stores or online, on the official website.

Where to try Casper mattress?

You can do it in Casper stores or order a mattress and test it for 100 days within the free trial.

How long does a Casper mattress last?

It depends on the mattress you choose. The Original Casper all-foam mattress lasts 5-10 years, and hybrids may last longer.

Is Casper mattress toxic?

No, it’s not. All its foams are CertiPUR® certified.

How long can Casper mattress stay in box?

It can stay in a box for up to 3 months.

Can you flip a Casper mattress?

No, you can’t. These mattresses are not designed as flippable ones.