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Reviews

Saatva Mattress Review: Is This Brand Worth The Money?

saatva luxury mattress
  • Segment: Medium-price/Premium 
  • Saatva mattress materials: Innerspring, memory foam, hybrid
  • Organic: Yes
  • Risk-free trial period: 180 nights
  • Warranty: 15-years non-prorated warranty
  • Saatva mattress shipping and returns: Free white glove delivery. You can return the mattress during a 180-night trial ($99 transportation cost)
  • Who will love it: Those who need a decent mid-priced mattress; Those who are looking for high quality at an affordable price; Those who need a mattress with great spinal support (Hybrid), a luxury plush mattress (Latex Hybrid), or a good firm mattress (Loom&Leaf)
  • Who won’t love it: Those who need a mattress made with top-notch technology; Those who need a mattress under $800; Those who prefer buying mattress offline rather than online
saatva mattress review in bedroom

Saatva specializes in mid-priced/premium mattresses of all types, from memory foam and hybrid to innerspring and latex. This company offers not only mattresses but a whole range of bedding accessories — pillows, bed bases, sheets, etc. Saatva mattresses have a good price-to-quality ratio and quite a good reputation. In general, it’s a great brand for those who search for a medium-firm and comfortable innerspring/foam/hybrid mattress at a reasonable price.

Saatva company details 

  • Owner: Ron Rudzin, US
  • Awards: Business Intelligence Group's 2018 Sustainability Award; New York Magazine's "Best All-Around Mattress"; "Best 2019 Online Mattress" by Architectural Digest; "Best Mattress for Stomach Sleepers" by Men's Health (Loom&Leaf); Best Mattress for Athletes by Men's Journal in 2018
  • Other items the brand produces: Saatva makes bedding accessories (pillows, sheets, blankets, toppers) and bed bases

What to expect from Saatva mattresses: is this brand worthy of consideration? 

They use premium materials, eco-friendly components, and only CertiPUR certified memory foam. Saatva factory locations are in the United States but this brand doesn't have its own factories. Instead, Saatva works with 19 regional manufacturing facilities to make their products (that's not something unusual for direct-to-consumer mattress brands). 

saatva mattress company label

According to lots of reviews, one of the most prominent features mentioned in Saatva mattress review is its service quality. Thus, this company offers a free white glove delivery — your mattress will be hand-delivered and set up to any room for free (they can also remove your old mattress and foundation for free if it's needed). Customer support is available 24/7 so you can ask them anything and get a quick response (or you can call them if you need your problem to be solved ASAP). A 180-night trial period allows you to test any Saatva mattress for free to understand if it's the right option for you. If you don't like it, you can return it for only $99 (transportation fee).

Quick overview of Saatva mattresses: warranty, weight limit, layers

Mattress nameAboutWeight limitWarrantyPrice for Queen size
Loom & Leaf

High-density memory foam base, breathable cooling gel-infused layers, and hypoallergenic organic cotton cover — this mattress is a good choice for all sleeping positions.

Saatva weight limit is up to 200 lbs

Non-prorated 15-year warranty that covers defects in workmanship and materials. Saatva mattress sagging is covered, too (greater than 1"). Using a mattress on a foundation that isn't supported by a 5/6 legged frame (Queen or larger sizes) voids the warranty. Warranty doesn't apply for damaged or tampered mattresses.

$1,599

Saatva Latex Hybrid

Organic latex Talalay mattress with pocketed coils. Provides that responsive feeling, consistent firmness, and great pressure relief.

Up to 300 lbs (Twin&Twin XL), up to 300 lbs on each side (Full, Queen, King, California King)

Same as for the Loom & Leaf mattress.

$1,599

Saatva Classic

Innerspring mattress with a plush cotton layer. Great edge and contouring support, breathability, and optimal spine support.

Up to 300 lbs (Twin&Twin XL), up to 300 lbs on each side (Full, Queen, King, California King)

Non-prorated 15-years warranty that covers defects in workmanship/materials and sagging (body impressions greater than 1 inch). The warranty will not remain valid if you use a Queen or larger size mattress on a foundation that isn't supported by a 5/6 legged frame with vertical center support. The warranty shall also be void if a 14.5" Saatva mattress is used on an adjustable base.

$1,299

Saatva negative reviews

There aren’t that many Saatva complaints — the mattresses of this brand have a very good reputation (for example, only 8 out of 536 Loom & Leaf reviews are 1-star reviews). We’ve analyzed all the Saatva mattress negative reviews and found out that most unsatisfied users had problems with firmness (sometimes, the mattresses feel too firm and it can lead to back/hip pain). Some users are also unhappy with the Saatva construction and with the dips in the mattress. However, most customers say that the customer support is still great and that they were able to solve the Saatva mattress problems and return the mattress for free (but with a $99 transportation fee). Some users also say they had problems with the delivery of their new mattresses after the return, but according to what we’ve seen, all or almost all the customers are satisfied with the work of the customer support representatives.

saatva mattress luxury hybrid

Koala’s wrapping up

If you’re searching for a high-quality mattress Saatva is exactly what you’re looking for. This brand is not a 100% premium brand — say, their Loom&Leaf mattress starts at $900 which is not that cheap but also not a premium mattress price. Saatva has a good reputation and thousands of positive reviews, but at the same time, some users are not happy with such things as mattress return conditions and with the firmness of the mattresses (they can feel too firm when new). However, the Saatva customer support works great and solves the problems if there are any. 

In general, it’s a good mattress brand with only few flaws. It offers all the types of mattresses and all the most popular firmness options at a good price.

Saatva mattresses don’t suit you? Check out these alternatives

If it feels like Saatva isn't the right option for you, there are some great alternatives:

  • NectarSleep, for instance, has a great offer with a free pack of bedding accessories ($400 of accessories included with every mattress as they say).
  • Leesa offers good mattresses at a good price with some free accessories as well.
  • Avocado Green — these organic mattresses come with a 1-year sleep trial and free shipping.

FAQ

Does Saatva reuse mattresses?

Saatva will recycle your old mattress according to the laws if you buy a new Saatva mattress. The coils used in hybrid and innerspring Saatva mattresses are made of recycled steel spring coils. The mattresses you return can also be donated to charity or sold to Saatva employees/associates.

What is the difference between Saatva labels?

There are four Saatva mattresses: Classic (innerspring), Latex Hybrid, Youth (for children and teens), and HD (for plus-sized sleepers). Loom&Leaf is a mid-priced memory foam mattress produced by the Saatva brand. Solaire Adjustable is a premium Saatva mattress that allows the user to control the firmness. Zenhaven is another Saatva product — it's an organic latex mattress. 

Do Saatva mattresses ever go on sale?

Yes, they offer big sales on big sale days and there are Military and Nurse discounts. Saatva also offers $200 discounts to its new customers quite often.

Where are Saatva mattresses made?

There are several Saatva factory locations — according to their official website, 19 regional manufacturing facilities produce their products. All the factories are located in the United States. 

Who owns Saatva?

Saatva is an American company that is based in New York. The founder of the company is Ron Rudzin, an American furniture industry expert.

Where to try Saatva mattress?

Saatva is an online mattress brand which means you can’t just visit a store and test the mattress. Unfortunately, the only option online brands offer is to buy a mattress and test it after that. Don’t worry if the new mattress feels too firm — all the new mattresses need some time to break in (most Saatva mattress negative reviews are related to the firmness of the new products, by the way). If you don’t like the mattress, you can return it for free during the trial period — it’s 180 days for Saatva.