This website uses cookies to improve user experience. By using our website you consent to all cookies in accordance with our Cookie Policy
Reviews

Helix Mattress Review: All You Need To Know About Its Products

helix plus mattress in bedroom
  • Segment: Middle market to luxury 
  • Helix mattress materials: All
  • Organic: No (besides Birch by Helix)
  • Risk-free trial period: 100-night free trial
  • Warranty: from 10- to 15-year limited warranty
  • Helix mattress shipping and returns: free shipping
  • Who will love it: everyone due to the widest variety of mattresses
  • Who won’t love it: people looking for a budget mattress, customers looking for a lifetime warranty, those who want to deep sink into bed
helix mattress in bedroom

Helix is a unique company. It offers one of the widest range of mattresses on the market, and more importantly, it also helps a customer find the right option — sleepers can take the Helix Sleep Quiz to choose one of the 14 different mattress models that will fit them. But what about mattresses? Are they of good quality? What is known about the brand itself? This is what we are going to discuss in this Helix mattress review.

Helix company details 

  • Owner: Adam Tishman
  • Awards: Best Overall Mattress 2020 according to Best Stuff, Best Overall Mattress 2020 according to Wired Recommends, Best Overall Mattress 2020 according to Apartment Therapy, Best For Side Sleepers 2020 according to Men’s Health, Featured For Plus Size 2020 according to Wirecutter
  • Other items the brand produces: Pillows, bases, bedding

What to expect from Helix mattresses: is this brand worthy of consideration? 

So, Helix mattresses are different. They have a lot of rewards. But what can you really expect from them and the company itself? First, the range of products is very wide, so nearly all sleepers can find something that will fit them. Mattresses come with a 10- to 15-year warranty depending on the model you choose. Luxe versions come with a longer warranty. Shipping is free, return is free, and there is a 100-night risk-free trial. Support is available 24/7, so if you have any questions or want to return your Helix mattress (you need to keep it for at least 30 days though), you can contact them at any time.

helix mattress packed

Quick overview of Helix mattresses: warranty, weight limit, layers

Mattress nameAboutWeight limitWarrantyPrice for Queen size
Helix Midnight

Versatile, pressure-relieving and breathable medium-firm hybrid.

Up to 1000 lbs (500 lbs — 1 sleeper)

The warranty applies to 1 inch + indentation, a physical flaw that causes splitting or cracking, and manufacturing defects. The warranty will be voided if:

  • A mattress was abused a damaged
  • Non-defective pieces were replaced
  • The mattress was bought as “used”, “as-is”, “returned”, etc. 

$999 (with a discount) to $1,099

Helix Midnight Luxe

An advanced version of Helix Midnight that provides additional zoned lumber coil support & comes with longer warranty.

Up to 1000 lbs

The same conditions for all Helix mattresses.

From $1,749 (with a discount) to $1,949

Helix Moonlight (there is also a Luxe version)

The softest Helix mattress perfect for side sleepers.

Up to 1000 lbs

The same conditions for all Helix mattresses.

$999 (with a discount) to $1,099

Helix Twilight (there is also a Luxe version)

The firmest Helix mattress perfect for back sleepers.

Up to 1000 lbs

The same conditions for all Helix mattresses.

$999 (with a discount) to $1,099

Birch by Helix

Eco-friendly, all-natural latex mattress.

Up to 1000 lbs

The same conditions for all Helix mattresses.

From $1,299 (with a discount) to $1,499

Helix negative reviews

Most negative reviews about Helix mattresses were written by customers who chose the wrong model. Some of them had back pain because they chose a too soft or a too firm mattress, and frankly, the only way to avoid such a scenario is to look for your mattress with the right level of firmness considering your sleeping position. Some buyers also noted that it slept too hot and a topper made a little difference. Some also say that a mattress didn’t fit their preferences.

birch by helix mattress

Koala’s wrapping up

To sum up, Helix company definitely stands out. It offers one of the widest ranges of products on the market, and each of their mattresses comes has a luxe version. There are options for strict side sleepers (softer models) and stomach sleepers, nearly all models are pretty bouncy, they are hybrids, which means they are supportive enough, durable enough, and isolate motion pretty well (because mattresses feature individually wrapped coils). There is even the organic Birch mattress which is sold separately but is still designed by Helix. Prices vary, and every customer can choose between a cheaper or a more expensive option, and that is another reason to love Helix mattresses. 

Helix mattresses don’t suit you? Check out these alternatives

If a Helix mattress is too cheap, expensive, soft, bouncy, etc. for you, you may want to take a look at some other great options. We reviewed each of these brands carefully, so feel free to check this information out.

  • Plushbeds — also a great range of memory foam mattresses and organic beds
  • Allswell — 3 best budget mattresses for those who want to save some money
  • Nectar — 3 extra comfortable mattresses for a reasonable price for those who want to enjoy the warranty forever

Great options are also offered by Saatva, Puffy, Nectar, DreamCloud, Awara Sleep, Casper, Purple, Lull, Leesa, Avocado, and Amerisleep.

FAQ

Where to buy a Helix mattress?

You can do it on the Helix official website or in a showroom located in New York.

Where to try Helix mattress?

You can do it in Helix New York City Showroom (can be temporarily closed because of the COVID-19) or just order a mattress, try it and return it for free if you don’t like it (note that you have to sleep on it at least for a month before you return it).

Is Helix mattress flippable?

No, Helix mattresses aren’t designed as flippable. Sleepers can rotate it, though. 

How long do I have to wait before I can sleep on my Helix mattress?

Generally speaking, it is likely to expand in less than an hour. However, we recommend waiting at least till night for a mattress to fully expand — then you can sleep on it.

How is the Helix mattress delivered?

It comes in a box within 3-10 business days. 

Where does Helix mattress ship from?

It is known that Helix mattresses are shipped from the territory of the United States. The exact location depends.